Terms & Conditions


Age of Consent


By purchasing products from www.belleetsecrete.com  you declare that you are 18 years of age or above or have the legal right to possess adult products in your area or community. If it is discovered that you are not of the legal age to purchase from the website, www.belleetsecrete.com is not obliged to accept your order.


Contract Formation

Orders made through www.belleetsecrete.com are subject to acceptance and availability. www.belleetsecrete.com may choose at any time to cancel your order. No contract will officially exist between yourself and www.belleetsecrete.com until your parcel has been despatched.

www.belleetsecrete.com provide a secure checkout for the encrypted delivery of sensitive customer information such as contact and credit card details. Please see our Security page.

Your credit card is charged in the anonymous name.


Data Protection


www.belleetsecrete.com is compliant with the Data Protection Act. Your details will not be passed on to any third party without prior consent.


Privacy Policy


We may use personal information to provide the services you’ve requested. We will only use this information for auditing, research and analysis to operate and improve our technologies and services, it is never sold or passed on without consent.

Our site allows you to opt out of receiving communications from us when we request your information. Also if you want to opt out at a later point, you can do so by e-mailing us or writing to our address.

We use cookies and other technologies only where required for our shopping technology to work. Your personal information will never be stored in any cookies generated by our systems.

Read more about our privacy policy here.


Discount Offers & Voucher Codes


www.belleetsecrete.com has the right to end offers at any time. In the instance that a customer has two or more discount codes they should use the code for the greater amount as discount offers and voucher codes can not be added together.


Waste Electrical Equipment (WEEE) Regulations


Waste Electrical Equipment (WEEE) Regulations state that all electrical equipment - must be disposed of at a designated electrical waste collection centre and not in your regular dustbin. When you buy an electrical item from us, we will dispose of your old one correctly for free.




All goods sold through this site are sold as ‘novelty goods.’ www.belleetsecrete.com, cannot be held responsible for any injury caused by improper use.

Goods or packaging of goods may differ slightly to those displayed on the website.

www.belleetsecrete.com cannot be held responsible for errors or interruption on the website.




All the orders will be delivered between 4 and/or 14 days working day according to the delivery delay in each country.

All the orders require a signature upon receipt.


Orders cut-off times are provided as guidelines only and do not take into account possible delays caused by payment authorization.


Please note we cannot be held accountable for delays in Customs clearance. Belle et Secrète cannot be held liable for any import duties payable on orders made and recommends that all customers make themselves aware of such local charges before ordering.

For certain countries, the carrier will require additional identification information ( India, Republic of Korea, Qatar and Saudi Arabia ).


Returning your items


All refunds will be done in gift voucher available 2 months on our website www.belleetsecrete.com.


Prior to returning your goods to us, you must retain and take reasonable care of the goods.

Any goods should be returned in their original  and unused condition ( with original packaging ), with all labels and garment tags still attached. If labels and/or garment tags are removed, the goods will be considered used.


When returning goods on which you have received a discount or special offer, that discount/offer will no longer apply if you fall below the discount/offer threshold and the refund ( gift voucher ) will be reajusted accordingly. Any free promotional gift issued with an order must also be returned if you are returning the goods to which the promotional gift was linked.


If we believe ( in our discretion ) that goods have decreased in value due to the way you have handled them, we may deduct the amount of such loss from the amount refunded to you.


Your right to return your goods does not apply in relation to certain types of goods such as :

- personalised items or goods which have been made to your specification

- goods which are liable to deteriorate or expire rapidly ( including food and certain hampers )

- sealed goods which are not suitable for return due to health protection or hygiene reason, if they become unsealed after delivery such as

         . any beauty product or fragrance

         . ladies' and men's underwears

         . swimwear ( unless the protective adhesive strip is still in place or the item is unsoiled and in a saleable condition as hosiery,                        earrings and jewels )




Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without the permission of www.belleetsecrete.com.


Acceptance of Terms & Conditions


Use of this site constitutes your acceptance of these terms and conditions, which take effect on the date of which you first use the site. These Terms and Conditions do not affect your statutory rights.